Board of Directors & Staff

David Frake is a Physiotherapist and owner/director of Balance Physiotherapy. Balance Physiotherapy is a neurological and orthopedic practice serving adults and children in clinic, community and home settings. Balance Physiotherapy employs the services of 12 physiotherapists and 3 massage therapists across two locations in the GTA. Balance is clinically affiliated with the University of Toronto. David’s educational background is in Science (physiology/kinesiology) (Waterloo) and Physiotherapy (Ottawa). He has taken numerous post-graduate clinical courses including Bobath normal movement studies and acupuncture (AFCI). Clinically, his expertise was developed at the ROHCG- Ottawa Rehabilitation Centre, TRI- The Lyndhurst Centre and several private orthopedic practices. His clinical experience includes work in Asia, Africa and the UK. He has an affiliation with the University of Toronto as a clinical facilitator. He is also a member of Canada’s National Triathlon Team both as a physiotherapist and athlete and competes nationally as an elite cyclist. David brings with him to the Alliance Board of Directors, a membership in the Canadian Physiotherapy Association, five years as a member of the Ottawa District Executive of the Ontario Physiotherapy Association (OPA), 3 years as a voting delegate at the OPA’s annual general meeting and a delegate to the first OPA Planning and Priorities Assembly.

Maxine Fyffe-Roberts is a Registered Clinical Social Worker and founder of Essentially You Inc.  She has over 25 years of Social Work, Senior Social Services Management, Case Management and business leadership experience.  Maxine has worked across the spectrum of health care including the former Community Care Access Centre (CCAC), hospital rehabilitation, mental health and long term care settings.  She holds a Masters Degree in Social Work, Bachelor of Science (Honours) Degree in Social Work and is also a Certified Social Work Practice Teacher.  Based on her extensive management experience and knowledge of navigating health care and rehabilitation services in both Canada and England, Maxine founded Essentially You Inc in 2008.  Essentially You Inc specializes in providing Attendant Care/Personal Support Worker services to clients and families throughout Ontario.  This past year Maxine played an instrumental role in the ORA’s successful Attendant Care rate lobbying with FSCO.  She very much welcomes the opportunity to support further advocacy on behalf of clients and for ORA members.  Maxine is a marathon runner and is also involved in fund raising runs in support of brain injury community organizations.

Maureen Palmer is a Registered Nurse and the owner /director of Palmer & Associates Rehabilitation Inc. For over 20 years, she has worked in the field of rehabilitation consulting / case management supporting clients and families living with the complex challenges related to TBI, neurologic, orthopedic, psychological and multisystem disorders, as a result of MVC’s. Maureen graduated with a Bachelor of Health Sciences; Nursing from Charles Stuart University, Australia and maintains specialty certification with the American Association of Rehabilitation Nurses as a Certified Rehabilitation Registered Nurse (CRRN). She has presented at conferences and workshops and as a lecturer at George Brown College. Maureen has been active in promoting evidenced-informed ABI treatment and services, as well as, in collaborating with multidisciplinary health and service providers and Insurance Industry representatives in the auto sector, to encourage public policy that promotes access to quality rehabilitation. She has been a member of the Ontario Neurotrauma Foundation (ONF) ABI Research Committee and ABI Network planning groups; RNAO representative on the Rehabilitation Council of Ontario and the Coalition of Regulated Health Professional Associations and Allied Organizations. As Past President of the Ontario Association of Rehabilitation Nurses, she contributed to policies that support accessibility for Ontarians with disabilities. Maureen was one of the international guideline panel members for the development of the ONF Guidelines for Diagnosing and Managing Pediatric Concussion, published in June 2014.

Dana Parsons has been an owner of Wright Rehab since 2010 and currently managing partner, overseeing the day-to-day operations of the business.  Her leadership role includes growth and development of programs for clients, associates and clinical coordinators, and the administrative office. Providing Rehabilitation Therapy, Social Work, Respite and Specialized Attendant Care to clients with neurological impairments, following MVAs, workplace accidents, slip and falls, criminal and medical incidents, Wright Rehab operates throughout Ontario to support clients on their rehab journey. Dana has always been passionate about advocating for those in need by lending her voice and encouraging engagement with others.  Decades of service on various school committees, working groups and school board leadership are a testament to her values and desire to empower others. Dana has been an active member of the ORA Board’s Finance Committee since fall 2020. Wright Rehab has long been an engaged ORA member and supporter and is currently an annual Premium Supporter.


John Barry is President of Pursuit Health Management. He attended the University of Western Ontario and graduated with a Bachelor of Arts, followed by a Bachelor’s of Education. John’s professional career has been focused within the field of rehabilitation, initially working within the social services sector. In 1985, John joined London Life Insurance Company as their first Vocational Rehabilitation Consultant progressing to National Manager of Rehabilitation Services. John joined Medex Vocational Rehabilitation in the capacity of Vice President of Operations in 1992. He guided this organization to become one of the leading private rehabilitation firms providing services throughout Ontario and Quebec. In 1998, John formed Pursuit Health Management, located in London and providing disability management and rehabilitation services to auto insurers, WSIB, LTD companies and employers, throughout Southwestern Ontario. The company’s expertise includes therapeutic, counselling, case management and vocational rehabilitation services.


Shelley Gardiner has been a registered Speech-Language Pathologist for 27 years and has worked in a variety of healthcare settings including a small town hospital, big city hospital and a children’s treatment centre. Currently she is an active member of the Ontario Association of Speech Language Pathologists and Audiologists (OSLA) MVA and ABI professional interest groups.  Through OSLA she helped organize the Mark Ylvisaker Honorary Lecture Series which brought a number of highly respected speakers such as Lyn Turkstra, Roberta DePompei and Tim Feeney to the Toronto area.  As well, she was instrumental in the development of the GOS-E CCD Guidelines.  Through the ORA, she is actively participates on a number of our committees. For the past 18 years she has operated her own private practice. As a sole provider in private practice she understands the challenges that comes from trying to run your own business and provide good clinical care; particularly in the ever changing world of MVA.


Tracy Milner is co-founder of Complex Injury Rehab, focused on complex injuries and neurorehabilitation. She is the co-creator of the tablet-based neurofunctional assessment, BrainFx 360, which is meeting its mission to measure and understand the effects of mild to moderate brain disorders on real world function sensitively and reliably across Canada and potentially in the United States. She is an Occupational Therapist with more than14 years in neurorehabilitation practice with adults and children. Over the course of her career, she has led rehabilitation teams as part of two national health organizations and presented at many brain injury and long term care conferences in Canada and the United States. She is an adjunct lecturer with The University of Toronto and on Faculty for the Health Coach Certificate at York University. Tracy was extensively involved responding to FSCO’s Expert Panel on Catastrophic Definition through the preparation of the ORA’s Panel of Experts Report of May 13, 2011, multiple presentations to government standing committee, and through the Ontario Society of Occupational Therapists’ stakeholder submissions with more than 10 years in its auto sector committee, where she was co-author on the reflective practice resource on the assessment of attendant care.


Laurie Davis has been Executive Director of the ORA since November 2013. She is a founding ORA Board member and was Executive Director of Therapacc Inc., a multi-service therapy company, from 2001 to 2012. She also served for a dozen years on the Board of Governors of Ross Memorial Hospital in Lindsay where she was Chair for several terms. In addition to her role as Executive Director of the Ontario Rehab Alliance she takes on occasional consulting projects and is an occasionally published freelance writer. She lives in Peterborough.


Candice Thornton’s sage advice is sought when members have questions that Laurie is not able or available to answer. She is the Manager of Administrative and Rehabilitation Services, and Special Projects for Dalton Associates. Candice is a Regulated Health Professional (RMT) and is well versed in healthcare legislation, privacy law, and the SABS. We are very grateful to ORA member Dalton Associates for once again making Candice available to our members and for their generous financial subsidy that helps make this vital member service possible.


Esther Vincent Esther has worked as an artist, manager and administrator for over twenty-five years. She has been a small business owner, a manager of not-for-profits and a mentor and guide for many organizations, primarily in the arts sector.  Her active mind encourages her to pursue multiple paths which has gained her a broad array of skills that she enjoys sharing and passing on. She first started working with computers in the early 80s which set up a life-long interest in the advances and impacts of new technologies. She uses her combined IT and mentorship skills to provide IT advice and support for organizations and individuals. She is a certified mental health worker and volunteers for Telecare, a mental health support telephone service and engages in ongoing training to improve her ability to assist those in crisis. A published author of essays and short stories, she is working on her first novel


Heather Routliffe has been with the ORA since April 2017. She works in tandem as the Community Services Manager for ORA member Qualicare Family HomeCare. She recently earned her Bachelor of Science with honours from the University of Waterloo majoring in Public Health and earning a minor in Psychology.