These resources (excluding webinars) are free for ORA members. Many are, or will soon, be available for purchase by non-members.
Solutions Pantry
Membership Info
General
Why Join the ORA?
Proud Member Sign
We’re on Social Media
Member Updates & Eblasts
January 19, 2022 feedback re: Practice Management Software
December 16, 2021 Speaking Truth To Regulatory Power
December 9, 2021 Letter Template for Clinicians re Attendant Care
November 26, 2021 ‘Zombie’ Attendant Care Issue Raises it Ugly Head
October 8, 2021 Covid-19 Vaccination Training Module
September 21, 2021 Vaccination Mandate Tool Kit
August 20, 2021 Rethinking Template Vaccination Policy
August 18, 2021 Sizzling Summer Solutions Newsletter
August 12, 2021 It’s (still) all about FSRA & Fairness
July 16, 2021 Changes to Home & Community Care
July 14, 2021 Vaccination Situation: Employer Guidance & Resources
July 8, 2021 Looking for Fraud in All the Wrong Places
June, 7, 2021 Study Recruitment: Amplifying Black Voices in TBI Rehabilitation
June 5, 2021 Auto Renew Announcement
June 1, 2021 HSP Survey Findings- Death By A Thousand Cuts
May 10, 2021 Are you seeing this too? New Hurdles to Approve Payment
May 4, 2021 LAT Satisfaction
April 10, 2021 FSRA Involvement in the Auto Insurance Sector
March 18, 2021 HSP Experience Survey
March 23, 2020 COVID-19 Telecon & Follow-up
March 12, 2021 HSP Survey- Gathering data on emergent issues
February 18, 2021 AIR Completion Deadline
January 21, 2021 COVID-19 Programs Update
November 25, 2020 Input Needed re Claimants’ Experience w/OCF-1
November 5, 2020 Today’s Budget & Auto Insurance Reform
October 16, 2020 ORA’s Pre-budget Submission
October 7, 2020 Claims Handling & FSRA Submission
September 30, 2020 The ORA turns 10 – Take a badge!
August 25, 2020 Brain Injury & Auto Insurance Study Results
July 27, 2020 FSRA Advocacy Letter & Survey Findings
July 9, 2020 OT Petition to College for Covid-19 Fee Decrease
June 24, 2020 Complete this Pandemic Issues Survey: FSRA is listening!
June 19, 2020 Enough is enough: Increase the PSG rates!
June 2, 2020 Important MVA-related Survey of Individuals with Brain Injuries
May 29, 2020 Covid-19 Conversation & Closing the Physical Distance
May 20, 2020 Pandemic Pay, Poll results & PPE
May 15, 2020 FSRA Issuing Pandemic Guidance
April 21, 2020 Meeting Request Letter to IBC
April 17, 2020 Best Practice in Bad Times
March 25, 2020 un Life & ICBC Announcement re Virtual Care
April 9, 2020 Covid-19 Conversation Follow up
April 11, 2020 Pandemic Support With The ORA
April 1, 2020 COVID-19 Telecon Issues & FollowUp
March 26, 2020 ORA Pandemic Issues Letter to FSRA
March 18, 2020 Letter to MPP Cho re FSRA Licensing Fee Deferal
June 11, 2019 Asleep at the Wheel?
Care, Not Cash Default Consultation Submitted by the Ontario Rehab Alliance
ORA Response to the Consultations on Implementation of the $2 mil CAT benefit
SABS/Accident Benefits
General
Clarification Re. $2000 for Assessments
Brokering and Other Treatment Related Services Are Not a Cost of Doing Business
FAQs
Will the new contingency fee agreements affect AB claimants?
Unpaid Interest
Recording Client Attendance
Optional Benefits- When Do They Expire?
Payment for Completing Forms
Payment for Attendant Care Re-Assessments
Neuropsychology Assessment Billing
Insurers Accountable for Improper Denials
HST & Benefit Limits
Extended Health & MVA Payment
Case Management Rate Disputes
Billing for Missed Appointments
Workshop Presentations
Biking & Accident Benefits, A Crash Course – McLeish Orlando March 24 2021
Strategies to Manage, Post June 1 SABS- Siskinds Presentation June 2016
Conserving & Managing Client’s AB funds Oatley Vigmond, April 2017
Ins and Outs of Invoicing January 18, 2019 Webinar Slides
Insurer Problems
General
Insurance Companies Complaint Offices
Market Conduct Complaint Form
FAQS
Request for Rough Notes Instead of Formal Reports
Unpaid Interest
Insurers Accountable for Improper Denials
Templates
Mileage Rationale Rates & OCF-18 Fees
Attendant Care Needs and Client at Risk Template Letter Dec 8, 2021
When OCF18 Denial Lacks Rationale- Template Letter
When OCF18 Approved but Funding Cap Reached
Travel Time & Mileage- Template Letter
Overdue Invoices and Interest Charges
Responding to Insurer Requests for Clinical Records- FAQ & Template Letter
Workshop Presentations
Working with Adjusters in a Difficult Time- Oatley Vigmond Presentation June 23, 2020
LAT Tips and Tricks- Lerners Lawyers Presentation September 18, 2020
CAT at the LAT – Siskinds Presentation September 18, 2020
LAT Hacks- Siskinds Presentation September 15, 2021
Dealing with Denial Webinar- Oatley Vigmond Presentation February 20, 2018
Navigating the LAT- McLeish Orlando
OCF Forms & HCAI
General
HCAI Codes Quick List
FSCO Attendant Care Rates 2003-2016
Agreement to Sign Others OCF18’s
FAQS
Submitting Invoices for Providers Not on HCAI
Submitting Invoices & OCF-18s when AB Limits are Exhausted
Signatures on OCFs
Shelf Life of an OCF18
Reconciling Billings with HCAI
Cost of Doing Business
Calculating Total Dollars from OCF21 Billing
$2000 Cap for Assessments v.s $200 for an OCF18
Payment for Completing Forms
Privacy & Consent
General
Consent Form (2015)
Workshop Presentations
Verifying ID for Children
Verifying Client ID (January 2017)
Client Withdraws Consent to Release Information
Request for Rough Notes Instead of Formal Reports
FAQS
Protecting Electronic Health Information 2015
FSCO/FSRA Licensing
General
FAQs
Site Exams and Desk Reviews (December 2017)
Verifying ID for Children
Verifying Client ID (January 2017)
Recording Client Attendance
Licensing Kit
License Fee Estimator
Licensing Kit- ORA
Workshop Presentations
Meet the Regulator- FSRA Presentation December 5, 2019
FSCO Stake Holder Meetings April 24, 2018
FSCO Compliance Reviews April 24, 2018
Advocacy
General
Which Optional Benefits to Buy
ORA Release: Cost Reductions a Good News Story (October 2017)
ORA Marshall Report Submission 2017
Workshop Presentations
The Marshall Report- Marshalling our Thoughts October 2017
Future of the Rehab Community April 2018
Clinical Resources
General
ORA Member Recommendations re: Practice Management Systems
Racial Inequities in Healthcare- RMTAO Presentation November 18, 2020
New Pediatric Concussion Guidelines
Free & Low Cost Rehab Resources
Clinical Practice Guidelines For The Rehabilitation of Adults with Moderate to Severe Traumatic Brain Injury
Attendant Care Rates 2003 – Present
FAQs
FAQ COVID Vaccination Policy Guidance, July 14, 2021
Other
General
ORA Member Recommendations re: Practice Management Systems
Workshop Presentations
Personal Protective Equipment- Essentially You Presentation June 9, 2020
Employer Considerations Returning to Work in COVID-19 June 9, 2020
Resuming in Person Care COVID-19 Presentation June 9, 2020
Working with Adjusters in a Difficult Time- Oatley Vigmond Presentation June 23, 2020
Highs & Lows of Reopening Essentially You & Anchor Rehab Presentation July 23, 2020
The Pandemic, the Mask & Your Voice- Gardiner Communication October 21, 2020
Self-Care for the New Abnormal- Complex Injury Rehab Presentation October 21, 2020
How to Support Your Immune System During COVID- Koru Nutrition Presentation October 21, 2020
Music Self Care- Music Therapy Toronto Presentation October 21, 2020
Mergers and Acquisitions-Mike Bolger, HK Accounting Presentation January 20, 2021
Pandemic Panorama- Oatley Vigmond Presentation April 21, 2021
Care Not Cash, Not a Crisis- A Plaintiff Lawyer’s Perspective- Salvatore Shaw, McLeish Orlando 2019
Brain Injury Speaks: Emerging Stakeholder Engagement Project- Chad Debison-Larabie (OBIA & ONF)
Neurotrauma Care Pathways- Corinne Kagan 2019
Policies & Procedures- Firm Foundations 2015
Managing InHome Risk Presentation 2015
Tax Tips for Healthcare Professionals 2015
Social Media for Rehab Professionals 2017
Protected Accounts Webinar January 2018
Willie Handler- How Ontario Auto Lost It’s Way From Osborne to Marshall November 9, 2018